Catalogue and order management made easy. Our cloud-based management system handles everything from complex, real-time stock inventory and information to incoming orders for you.
Gain greater control of every product within your catalogue with our range of product catalogue viewing options. Control which products, categories and information your customers can access, matching the right products to the right buyer.
Save time and make your customers' lives even easier by automating much of the ordering journey with process automations, such as one-click reordering and quick orders based on previous purchases.
Make it easier for customers to self-serve and manage their returned products with our end to end returns process available online either through an automated workflow or customer service communications.
Standard inventory management like processing, uploading, and saving product information into any eCommerce platform can take a long time. In fact, it can take anywhere from a few minutes to a few hours to update an extensive catalogue of products.
Now, couple this with increasingly complex SKUs, with changing features or fluctuating stock levels, and you have an enormous job on your hands. When spread across hundreds of products, you could easily be wasting hours every week updating information, hours that we’re sure you could put to better use elsewhere.
Evolve Trader’s product catalogue management solution integrates directly with your PIM and allows you to practically cut out manual intervention altogether, giving you back much needed time and saving your eCommerce business from possible human error.
Today, most B2B ecommerce catalogue management platforms will only provide different catalogues at a company level, which means anyone browsing your website from that company will be able to see everything.
This usually isn’t a problem, unless your customers don’t want to give all staff access to all products.
Evolve Trader solves this problem by allowing companies to show a different product catalogue based on an individual user’s role within the business. This enables you to provide a seamless, consistent, yet restricted experience for each user browsing your website.
Anyone operating an eCommerce business will know that returns are a normal part of the day-to-day. They’re frustrating, costly and can take up a lot of time when done manually.
But did you know, products with greater levels of detail, with more comprehensive product descriptions – managed via their PIM – tend to have a much lower return rate than those products with limited descriptions? This is usually because you’re upfront with the product information.
Once someone does return a product, Evolve Trader steps in to save you from manual intervention once again. It allows users to manage the end-to-end returns process online, either through automated workflows or direct customer service communications.
In addition to reducing the likelihood of a product being returned, a detailed product description managed from within a well-maintained product catalogue is a huge help in providing a thorough and enticing user experience.
Your customers want to know about the products you have on offer, they want to know more information about the specifics, and ultimately, it’s your one chance to sell them on the benefits of that product.
A catalogue that’s difficult to maintain will make this high level of detail unmanageable, resulting in outdated (or missing) descriptions and unhappy customers – something which is a thing of the past when you combine Evolve Trader’s catalogue management solution with your current PIM.
Make it easy for your customers to save admin time by granting individual user permissions and authorisation levels for staff members. Enabling staff to log in and buy whatever equipment they need, in the right size or quantity as and whey they need them, delivered to their home or office address.
Help your customers conceal spend between individual users with our pseudo currency pricing model. Allowing your buyers to place new and recurring orders on a points-based system, allocations, or account payments—ideal for keeping overall company expenditure confidential.
Effortlessly manage multiple eCommerce store interfaces within one system with our multi-store views option. Enabling you to offer different store views depending on the user, from trade views, customer-specific trade views and straight consumer views.
Save time for you and your customers by automating much of the ordering process. With the ability to tailor the ordering and reordering process to specific users, allowing individuals to quickly reorder from lists of frequently purchased products with a click of a button.
While returns management can often be a pain, returns can be automated and made easy within Evolve Trader. Allowing both you and your end customer to easily track and manage returns within the system. With end to end returns processed either online or directly with you.
